:root{--bg:#07100f;--panel:#0d1816;--panel2:#111f1c;--line:#20312d;--text:#eef7f3;--muted:#89a09a;--mint:#65f6bd;--mint2:#21c98b;--red:#ff6b78;--amber:#ffc25c;--blue:#70b7ff;--radius:18px}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font:14px/1.5 Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif}button,input,select,textarea{font:inherit}.hidden{display:none!important}.eyebrow{margin:0 0 8px;color:var(--mint);font-size:11px;font-weight:800;letter-spacing:.18em}.muted{color:var(--muted)}.login-shell{min-height:100vh;display:grid;grid-template-columns:1.15fr .85fr}.brand-panel{position:relative;overflow:hidden;padding:8vw;background:radial-gradient(circle at 15% 20%,#153c31 0,transparent 40%),linear-gradient(135deg,#07100f,#0b1d19)}.brand-panel:after{content:"";position:absolute;width:420px;height:420px;border:1px solid #1f493e;border-radius:50%;right:-120px;bottom:-150px;box-shadow:0 0 0 55px #10241f,0 0 0 56px #1f493e,0 0 0 115px #0c1917}.brand-mark,.logo span{display:grid;place-items:center;background:var(--mint);color:#06110d;font-weight:900}.brand-mark{width:48px;height:48px;border-radius:14px;margin-bottom:12vh;font-size:22px}.brand-panel h1{font-size:clamp(42px,5vw,76px);line-height:1.02;letter-spacing:-.055em;margin:16px 0 24px}.brand-panel h1 span{color:var(--mint)}.lead{max-width:570px;color:#a9bdb7;font-size:18px}.signal-card{position:absolute;z-index:1;left:8vw;bottom:7vh;display:flex;align-items:center;gap:14px;padding:15px 18px;border:1px solid #29483f;border-radius:14px;background:#0c1917cc;backdrop-filter:blur(8px)}.signal-card small,.identity small{display:block;color:var(--muted)}.pulse,.health span{width:9px;height:9px;background:var(--mint);border-radius:50%;box-shadow:0 0 0 6px #65f6bd1c}.login-panel{display:grid;place-items:center;padding:7vw;background:#091310}.login-card{width:min(420px,100%)}.login-card h2{font-size:30px;letter-spacing:-.03em;margin:8px 0}.login-card label{display:block;color:#c6d6d1;font-weight:700;margin-top:24px}.login-card input{width:100%;margin-top:8px;padding:14px 15px;background:#0e1a17;border:1px solid #2a3b37;border-radius:11px;color:var(--text);outline:none}.login-card input:focus{border-color:var(--mint);box-shadow:0 0 0 3px #65f6bd15}.primary{border:0;background:var(--mint);color:#06110d;border-radius:11px;padding:13px 18px;font-weight:850;cursor:pointer}.login-card .primary{width:100%;margin-top:28px}.primary:hover{background:#8affd0}.primary:disabled{opacity:.55}.form-error{min-height:22px;color:var(--red)}.app-shell{min-height:100vh;display:grid;grid-template-columns:245px 1fr}.sidebar{position:sticky;top:0;height:100vh;padding:24px 17px;border-right:1px solid var(--line);background:#091310;display:flex;flex-direction:column}.logo{display:flex;align-items:center;gap:10px;padding:0 8px 28px;font-size:17px}.logo span{width:33px;height:33px;border-radius:10px}.sidebar nav{display:grid;gap:5px}.sidebar nav button,.ghost{border:0;background:transparent;color:#91a8a1;text-align:left;border-radius:10px;padding:11px 12px;cursor:pointer}.sidebar nav button span{display:inline-block;width:26px;color:#b6cac4}.sidebar nav button:hover,.sidebar nav button.active{background:#14231f;color:#fff}.sidebar nav button.active span{color:var(--mint)}.badge{float:right;background:var(--mint);color:#07100f;border-radius:99px;min-width:20px;text-align:center;padding:0 5px}.sidebar-foot{margin-top:auto}.health{color:#91a8a1;padding:12px;display:flex;align-items:center;gap:10px}.ghost{width:100%;border:1px solid var(--line);text-align:center}.workspace{min-width:0}.topbar{height:92px;padding:20px 32px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;background:#07100fe8;position:sticky;top:0;z-index:4;backdrop-filter:blur(10px)}.topbar h2{margin:0;font-size:24px;letter-spacing:-.03em}.top-actions,.identity{display:flex;align-items:center;gap:14px}.identity>span{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:#19332b;color:var(--mint);font-weight:800}.client-select{background:var(--panel);border:1px solid var(--line);color:var(--text);padding:10px;border-radius:10px}.content{padding:28px 32px;max-width:1500px}.loader,.empty{padding:50px;text-align:center;color:var(--muted)}.grid{display:grid;gap:18px}.metrics{grid-template-columns:repeat(4,minmax(0,1fr))}.metric,.card{background:linear-gradient(145deg,var(--panel),#0b1513);border:1px solid var(--line);border-radius:var(--radius)}.metric{padding:20px}.metric small{color:var(--muted);font-weight:700}.metric strong{display:block;font-size:34px;letter-spacing:-.05em;margin-top:10px}.metric.alert strong{color:var(--red)}.card{padding:20px}.card-head,.toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:16px}.card h3{margin:0;font-size:16px}.split{grid-template-columns:1.4fr .8fr;margin-top:18px}.list{display:grid;gap:9px}.list-item{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:13px 14px;background:#0b1614;border:1px solid #1c2c28;border-radius:12px}.list-item:hover{border-color:#345147}.list-item h4{margin:0 0 3px}.list-item p{margin:0;color:var(--muted);font-size:13px}.pill{display:inline-block;padding:4px 8px;border-radius:99px;font-size:11px;font-weight:850;text-transform:uppercase;background:#23342f;color:#b6c8c3}.pill.high,.pill.critical,.pill.escalated{background:#4b1d25;color:#ffabb2}.pill.medium,.pill.queued{background:#49371a;color:#ffd489}.pill.low,.pill.resolved,.pill.completed{background:#153b2e;color:#82f4c0}.pill.in_progress,.pill.investigating{background:#183a52;color:#92cfff}.button-row{display:flex;gap:8px;flex-wrap:wrap}.small-button{border:1px solid #315047;background:#13231f;color:#dce9e5;padding:7px 10px;border-radius:8px;cursor:pointer}.small-button:hover{border-color:var(--mint)}.toolbar input,.toolbar select,.composer textarea,.new-chat input{background:#0d1916;border:1px solid var(--line);color:var(--text);border-radius:9px;padding:9px 11px}.chat-layout{grid-template-columns:300px 1fr;height:calc(100vh - 150px)}.chat-list{overflow:auto}.chat-panel{display:flex;flex-direction:column;min-height:0}.messages{flex:1;overflow:auto;padding:8px;display:flex;flex-direction:column;gap:12px}.message{max-width:78%;padding:12px 14px;border-radius:14px;background:#14231f;border:1px solid #243b35}.message.client{align-self:flex-end;background:#17402f;border-color:#296247}.message.assistant{border-color:#315c50}.message small{display:block;color:var(--muted);margin-top:6px}.composer{display:grid;grid-template-columns:1fr auto;gap:10px;margin-top:12px}.composer textarea{resize:none;min-height:48px}.new-chat{display:flex;gap:8px;margin-bottom:12px}.new-chat input{min-width:0;flex:1}.notification.unread{border-left:3px solid var(--mint)}.audit-row{display:grid;grid-template-columns:165px 1fr 120px;gap:15px;align-items:center}.mono{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:12px}.toast{position:fixed;z-index:20;right:24px;bottom:24px;background:#eef7f3;color:#0a1512;padding:12px 16px;border-radius:10px;box-shadow:0 15px 40px #0008;transform:translateY(100px);opacity:0;transition:.25s}.toast.show{transform:none;opacity:1}@media(max-width:950px){.metrics{grid-template-columns:repeat(2,1fr)}.split,.chat-layout{grid-template-columns:1fr}.chat-layout{height:auto}.chat-panel{min-height:600px}.login-shell{grid-template-columns:1fr}.brand-panel{display:none}.app-shell{grid-template-columns:76px 1fr}.sidebar{padding:18px 10px}.logo strong,.sidebar nav button:not(.active){font-size:0}.sidebar nav button{font-size:0;text-align:center}.sidebar nav button span{font-size:20px;width:auto}.sidebar nav button.active{font-size:0}.sidebar-foot .health{font-size:0}.ghost{font-size:0}.ghost:after{content:'↪';font-size:20px}.content{padding:20px}.topbar{padding:18px 20px}.identity div{display:none}}@media(max-width:600px){.metrics{grid-template-columns:1fr}.topbar{height:auto;align-items:flex-start}.top-actions{flex-direction:column-reverse;align-items:flex-end}.content{padding:14px}.audit-row{grid-template-columns:1fr}.list-item{align-items:flex-start;flex-direction:column}.message{max-width:94%}}